Recent Why SERVPRO Posts

One Call to SERVPRO For Complete Restoration

8/24/2023 (Permalink)

Aerial view of a residential construction project - there is a man in a green hardhat looking at a tablet above an open home SERVPRO's Reconstruction division can help get your home or business back the way it was before the loss!

One Call Covers All Phases of Your Restoration Project

At SERVPRO of Northwest Genesee County, the backbone of our company is fire, water & smoke cleanup, and restoration. But what compliments our cleanup and restoration services is we can seamlessly facilitate every aspect of the reconstruction process of your damaged property!

Our In-House construction division specializes in reconstruction, new residential and retail construction, financial institutions, healthcare facilities, educational facilities, government properties, warehouses, and shipping facilities. SERVPRO® has experts in the field with putting your home or business back to its original condition which includes complete builds from a total loss. Our construction division can provide everything that a normal contractor can provide you after you are hit with a catastrophe. That is why SERVPRO is so unique in Mid-Michigan, we can handle the entire process so there is no need for multiple companies and services to juggle!

One call to SERVPRO of Northwest Genesee County handles everything from start to finish. For work not completed in-house, we have an extensive list of qualified contractors (HVAC, Plumbers, drywall finishing, roofing, electricians, and many other specialized services) just to name a few.

We can fast track your project and offer cost-saving solutions to meet your budget goals because you are dealing with just one company!

Call at (810) 732-3298 for all your construction needs because we are not just a restoration company, we are a full-service restoration contractor!

SERVPRO Products

7/21/2022 (Permalink)

SERVPRO technicians have been developing and cleaning with the most advance products around. For over 50 years SERVPRO has been at the forefront of extreme fire and water disaster clean ups and restoration. In addition to offering our Certified SERVPRO Cleaned program, where our franchises perform a professional pathogen cleaning on your site, we are now proud to offer SERVPRO's certified disinfectant, SERVPROXIDE. This single product kills most viruses and bacteria and has an extremely low EPA toxicity rating, making it safe for everyday use.



-kills 99.999% of bacteria

-Requires no dilution

-Non bleach formulated

-No harsh chemicals or fumes

-NSF certified (safe around food)

-Lowest toxicity rating by EPA. 


Kills 99.999% of bacteria

The facts speak for themselves. Add this to your daily cleaning protocol today!

Clean Water Damage

4/11/2022 (Permalink)

What to DO:

-Shut off the source of water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.

- Remove as much excess water as possible by mopping and blotting.

- Wipe excess water from wood furniture after removing lamps and tabletop items. 

-Remove and prop up wet upholstery cushions for even drying. 

- Place aluminum foil or wood blocks between furniture legs and wet carpeting.

- Use wooden clothespins to keep furniture skirting off damp floors.

- Hang draperies with coated hangers to avoid contact with wet carpet and floors.

- Hang furs and leather goods to dry separately at room temperature.


- Enter rooms with standing water where electrical shock hazards may exist.

-Enter effected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpet or floors to cause staining.

- Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner. 

- Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

- Turn on ceiling fixtures if ceiling is wet or enter room where ceilings are sagging from retained water. 

Residential Construction

2/28/2022 (Permalink)

SERVPRO of Northwest Genesee County is your one-stop shop for residential construction. The last thing you want to worry about when you need home restoration is contacting and managing multiple repair crews in your home, which can be time consuming, disorganized, and expensive. With one phone call, our highly trained professionals will oversee your project from start to finish. We offer all services needed to get your home constructed. This includes inspection and estimating, mitigation, restoration and reconstruction. In addition to these services, we offer premium services for dust control and protection from COVID-19 and other contaminants using our proprietary, EPA-registered products. We are competent and experienced and believe in delivering quality workmanship, so your house will feel like home. We’ll work with your insurance company to restore your home to help make it “Like it never even happened.”

SERVPRO of Northwest Genesee County 

Available 24/7-365 days a year


Benefits to Choosing SERVPRO for Large Loss Events

2/15/2022 (Permalink)

Easier Insurance Claims Process

SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience. 

Commercial Large Loss Division

Our Disaster Recovery Teams are composed of elite technicians who have the training and resources to handle large-loss events for industries that have included hospitals, universities and government facilities. 

Available 24/7

Storms and other disasters can strike at any time of the day or night, so we are ready to help as soon as we’re needed. 

Personal Attention

Each large loss project is managed by a project manager from your local SERVPRO location. They’re backed by the SERVPRO headquarters operations team to help you have the smoothest restoration experience possible. 

Strategically Located

We have more trained and certified technicians than any of our competitors at more than 1,900 locations in the United States and Canada. This gives us a larger network of professionals, supplies and equipment to get the job done, regardless of size.

Emergency Tips

1/4/2022 (Permalink)

Water Damage From Contaminated Water


-Avoid all contact with sewage and items contaminated by sewage.

-Wash your hands thoroughly after contact with contaminated items.


-Spread contaminated water by walking unnecessarily on damaged or wet areas.

-Turn on the HVAC system if there is still a possibility of spreading contaminated air.

-Use household fans to dry the structure and spread contaminated areas.

-Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Vandalism Damage


- Hose or wash egg damage from building exterior as soon as possible.

-Vacuum glass particles from carpets and upholstery

- Save containers which reveal the ingredients of spilled inks, cosmetics and paints.


-Attempt to remove ink, paint or cosmetic stains.

- Operate damaged lamps or appliances.

-Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Harmful Waste 


- Stay out of affected areas.

- Call emergency service personal if the situation is life-threatening.

- Treat bodily fluids as if they are contaminated.


- Attempt to clean up any kind. 

- Touch or handle items that might be contaminated with bodily fluids.

Remember that SERVPRO of Northwest Genesee County is here if disaster should strike!


Not Just a House, But a Home.

11/11/2021 (Permalink)

Pictured is a SERVPRO customers home with new cabinets being installed. Custom designed cabinets are well on there way to completion in this new beautiful kitchen!

The home pictured above belongs to an elderly woman who had a major water loss that started from her dishwasher. The water managed to effect the kitchen, dining room, living room, a beautiful library, the first floor bath and laundry room, and the entire finished basement. SERVPRO came in and walked her through every part of what the clean up and restoration plan would include.

The flooring was removed throughout most of the house as well as all cabinetry and a good amount of drywall. During the clean out process, several other issues (including mold) quickly became apparent. 

One of our SERVPRO Project Managers was been working closely with the home owners son over the past few months and is happy to report that all structural issues have been repaired. New drywall has gone in as well as all new hardwood and currently a brand new beautiful kitchen is being installed. 

At SERVPRO we understand that it is not just a house or a business we are handling, but it is a home to you or your loved one and we take that responsibility very seriously. 

Thank You to our Community!

9/7/2021 (Permalink)

All of us here at SERVPRO of Northwest Genesee County would like to take a moment and thank our wonderful community. So many of you have chosen to trust us with your home or business and because of that we have been able to grow our team and enjoy our beautiful new building for the past 6 months. With these expansions we have brought our customers a beautiful new show room filled with flooring from Mohawk, cabinetry from Wolf, Yorktown and DesignCraft, and windows from Norhtstar Window's and Doors.

Our warehouse is FILLED with new top of the line equipment and we are more dedicated then ever to insuring our technicians are trained in the latest and most innovative techniques and procedures. 

SERVPRO of Northwest Genesee County

Faster to Any Size Disaster


4/21/2021 (Permalink)

Did you know that it is actually impossible to remove ALL mold from your home or business? Mold lives everywhere, indoor and outdoor. Mold spores are microscopic and travel through the air, entering your home through windows, air conditioning units, and doors. They thrive on moisture and can quickly turn into a much larger problem when exposed to water. 

Large mold problems are generally easy to find because it produces a strong musty odor. 

Why chose SERVPRO of Northwest Genesee County if you find mold present in your home or business?


We are faster to any size disaster!


We are highly trained mold remediation specialists. We have the training and expertise to safely handle any mold situation.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

 SERVPRO of Northwest Genesee County is here for you day or night 365 days a year.

Why choose SERVPRO? Bottom line - our staff

3/15/2021 (Permalink)

Group photo of SERVPRO staff outdoors in the winter Our Crew together prior to our Christmas Photo

When it comes to disaster recovery, we may not be the only game in town, but there’s a reason why so many homeowners and businesses choose SERVPRO of Northwest Genesee County to recover from water, fire, mold, or flood damage. The difference is our people!

We invest in our employees

SERVPRO invests in having the best employees in the business. We have always put a high priority on educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians, which means customers can expect the very highest in standards and protocol to be used in their home or business when disaster strikes.

IICRC training and certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries and those standards are high. Our SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses so they are well-prepared to handle any disaster in any situation and know how to approach the restoration process quickly and effectively.

Employee certification training

The Employee Certification Training by SERVPRO is a voluntary, self-paced program designed for SERVPRO franchise employees to further their knowledge and training. Certification is awarded after successful completion of course materials and an examination. Modules for training include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Advanced Structural Drying

Ongoing, comprehensive training for our crew

Our training program doesn’t stop at just IICRC and Employee Certification Training. We also offer:

  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

If your property suffers water, flood, storm, fire, or mold damage, know that you’re in great hands with the professional team at SERVPRO of Northwest Genesee County. Our employees make the difference! Contact us 24/7 for restoration assistance at 810-732-3298.

Is your Sump Pump Operational?

2/16/2021 (Permalink)

Do a Quick Inspection

Start with an inspection on the outside of the pump. Look for any damage or obstructions. Remove the cover and look inside the sump pit. if water levels are low there is a good chance everything is working properly. You will also want to check the pipe that leads the water from inside the house to outside, for any blockages and make sure the pipe is working properly.    

Test the Pump

Poor a large bucket of water into the pit. Once the water starts to rise, the pump should automatically turn on, pump out the water and turn itself back off. 

Maintain your Pump

You should inspect your sump pump at least once a year. Make sure there is no mud trapped that could interfere with water flow. The typical life span of a sump pump is no more that 10 year. If it is run often, you should consider replacing it every 5-7 years.

SERVPRO of Northwest Genesee County has a highly trained team of professionals who specialize in water related losses. This new large amount of snow will eventually melt, turning into problematic water levels for many people. Give us a call any time, day or night. Our team will meet you onsite in the middle of the night and walk you through every step of the renovation process. 

Give us a call today

SERVPRO of Northwest Genesee County 


We Made Entrepreneur 2020 Top 10!

2/8/2021 (Permalink)

Entrepreneur Magazine has released their Franchise 500 for 2020, and SERVPRO is in the Top 10! Plus, we are still #1 in our industry...21 years and counting!

With more than 1,700 franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property.

Residential Services

Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO franchise professionals to make your house feel like home again. They have the training, experience, and equipment to quickly get your home looking its best. Our residential services include the following:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services

Commercial Services

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO franchise professionals have the training and expertise to help make it “Like it never even happened.” With more than 1,700 franchises nationwide, there’s a SERVPRO professional nearby and ready to serve you. Our commercial services include the following:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Cleaning Services
  • Commercial Storm and Major Events

Water Damage vs SERVPRO of Northwest Genesee County

1/4/2021 (Permalink)

If you are experiencing water damage from a failed sump pump, sewage backup or other plumbing issue, you have come to the right place. At SERVPRO of Northwest Genesee County Water & Fire Restoration, we specialize in water removal & restoration of all types and sizes and stand ready to solve your problem 24 hours a day – 7 days a week. With a full service restoration approach, we can handle everything from the initial cleanup & drying service, all the way through to the final restoration. 

Water Damage Restoration Process at SERVPRO of Northwest Genesee County

Our process works through mitigating, or “minimizing the severity” of your loss. We do this through our emergency response crews that come equipped to extract all water, apply a disinfectant, remove any non-salvageable materials and use drying equipment to dry the materials that can be saved, and prevent mold. As response time is so critical, getting a free estimate as soon as possible is extremely important to reducing further damage and preventing mold.

Our specific procedures based on the cleanliness of the water source & conditions & amount of dwell time. If you have any questions about how your situation should be handled, please contact us at (810) 732-3298

SERVPRO of Northwest Genesee County provide:

  • Quick Friendly Service
  • Emergency Commercial Water Damage Restoration Service Available
  • Fully Licensed & Insured Commercial Water Damage Restoration Contractor
  • Expert Certified Commercial Water Damage Restoration Professionals
  • Commercial, Residential & Municipal Commercial Water Damage Restoration

Tips on how to SAFELY deep fry your turkey this Thanksgiving

11/18/2020 (Permalink)

Turkey Fryer Best Practice Make sure to follow our helpful tips for safely deep frying your turkey!

Thanksgiving is a time for family and holiday traditions including taste tested Thanksgiving recipes. It's also a time where family members may want to join in the food preparation so fire safety is important. With the speed of deep-frying a turkey, the irresistible flavor, and juiciness that results, turkey frying has become a Thanksgiving tradition for some. But turkey fryers have the potential to cause fire and serious injury, which is why organizations like the National Fire Protection Association advises against using them. If you DO plan to deep-fry your holiday bird, be sure you know how to safely use the fryer, and take these precautions to protect yourself, your guests and your home.

Tips to help prevent deep fried turkey accidents

  • Keep outdoor fryers off decks, out of garages and a safe distance away from trees and other structures.
  • Make sure the turkey is thawed and dry before cooking. Ice or water that mixes into the hot oil can cause flare-ups.
  • Watch the weather. Never operate a fryer outdoors in the rain or snow.
  • Place the fryer on a level surface, and avoid moving it once it's in use.
  • Leave 2 feet between the tank and the burner when using a propane-powered fryer.
  • Follow the manufacturer's instructions to avoid overfilling. Oil can ignite when it makes contact with the burner.
  • Choose a smaller turkey for frying. A bird that's 8 to 10 pounds is best; pass on turkeys over 12 pounds.
  • Never leave fryers unattended.
  • Purchase a fryer with temperature controls, and watch the oil temperature carefully. Cooking oil that is heated beyond its smoke point can catch fire. If you notice the oil is smoking, turn the fryer off.
  • Turn off the burner before lowering the turkey into the oil. Once the turkey is submerged, turn the burner on.
  • Wear goggles to shield your eyes, use oven mitts to protect your hands and arms and keep an "ABC" or grease-rated fire extinguisher close by. Do not to use water or a garden hose on a fire related to Turkey Fryers.
  • Skip the stuffing when frying turkey, and avoid water-based marinades.
  • Keep children and pets away from the fryer at all times.
  • Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing.
  • Opt for an oil-less fryer. This uses infrared heat, rather than oil, to cook the turkey.

In the slim chance that something goes wrong (of course we HOPE not), please remember that SERVPRO of Northwest Genesee County always has crews on call, including holidays like Thanksgiving.  We are always here to help.  Give us a call at 810-732-3298 any time.

Our Thank you to Everyone on The Front Line

4/10/2020 (Permalink)

In an effort to thank our first responders for what they are doing to protect our communities, we are currently offering sanitizing and fogging services for ambulances, fire trucks, and police cars at no cost. We know each company is taking their own precautions, we are offering our services as a professional cleaning company to go above and beyond for you as a thank you.

We are reaching out individually to the first responders in our area, but we want to make sure we don’t miss anyone.

For anyone that would like to be scheduled, or has questions, please contact marketing manager Lauren Goslee on her cell phone at 810-569-2861.

Thank you to everyone who is working so hard to keep us safe in the fight against COVID-19.

What We Can do to Aid in the Defeat of Coronavirus

3/13/2020 (Permalink)

SERVPRO is here to help - closeup image of virus No matter where you are, SERVPRO is always here to help

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new)
coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has
spread to 60 locations internationally (as of this publication), including cases in the United States.

The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. Source

Scope of Cleanup Protocol

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs,
light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.

These same surfaces are mentioned in the CDC’s guidance for commercial spaces
as well: 

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving and Racks

• Sales Counters
• Carpets and rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting
of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for
cleanup process, and disposal of waste.
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous
surfaces. In addition, SERVPROXIDE currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE.

Lets Talk Tech

2/13/2020 (Permalink)

SERVPRO of Northwest Genesee County has all of the latest and greatest restoration technology. 

Moisture Detection

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

Water Extraction Equipment 

Powerful equipment is key when it comes to the drying process and removing the majority of standing water you may have in your home or business. 

  •  To meet this demand,      SERVPRO has gas-powered pumps for continuous pumping of high level water. our truck-mounted and portable extraction units make for fast and efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace and Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removers 

Air scrubbers and thermal foggers are used to remove the intense smells that accompany fire and water damage. These machines remove air-borne contaminants while controlling the air quality. 

Should you find your self in need of a highly recommended restoration company, call SERVPRO of Northwest Genesee County.


The SERVPRO Cares Campaign

2/3/2020 (Permalink)

Franchise owner of SERVPRO Northwest Genesee County, Josh Ingersol, made a pretty amazing commitment to the community for the year ahead. He decided to slash the advertising and marketing budget in half and give that money directly to people who are already making a difference in the community, or people who are in dire need of help. Every 2 weeks, through the end of the year, SERVPRO of Northwest Genesee County will be giving away $1,000 to a local family or organization who will put it to good use.  We have already been able to help a family of 12 who lost there home to a house fire.  

This initiative is called the SERVPRO Cares Campaign and we cannot wait to see where it takes us!

Document Restoration

1/29/2020 (Permalink)

Major water or fire damage can leave you feeling helpless over the loss of important family documents and photographs or books. SERVPRO knows that quick mediation is the key to recovering your damaged property. 

What can we restore?

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

How do we do it?

We use innovative vacuum freeze-drying techniques. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

With major water damage documents can we exposed to mold and bacteria. SERVPRO uses a gamma irradiation process to safely and effectively sterilize your documents. We are also able to digitize your valuable documents and photographs. It will save you space allow for easy and fast access. 

What does SERVPRO of Northwest Genesee County have to offer?

12/23/2019 (Permalink)

SERVPRO of Northwest Genesee County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Our professionally trained technicians are waiting for your call. With the most current and advanced drying equipment we can have your home or business on the way to recovery in a matter of hours. While the dry out process is being executed, we will carefully pack up and store all of your belongings that have not been affected and contain the affected areas so the damage will not spread any further.

We Answer the Phone Ready to Help
Call Today - 810.732.3298

Carpet Cleaning Before the Holidays

11/24/2019 (Permalink)

It is that wonderful yet stressful time of year when all families gather together to celebrate the season and enjoy a really nice meal together. If you are the one hosting said meal, your more than likely working double time to get your house ready. Carpet stains or grungy looking carpet is always an eye sore so let SERVPRO of Northwest Genesee County help you out with our professional carpet cleaners.

-Some stains are extremely persistent and cannot be removed without professional attention. We use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

-Deep-down dirt and grime can damage carpet fibers and cause rugs and carpet to wear out more quickly than they should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your carpet.

Call SERVPRO of Northwest Genesee County today for a quote. 


We are here to help!

5/28/2019 (Permalink)

SERVPRO of NW Genesee County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and that is why we are "faster to any size disaster!"

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of NW Genesee County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Call SERVPRO of Northwest Genesee County Today


SERVPRO of Northwest Genesee County - Our Duct Cleaning Process

5/15/2019 (Permalink)

This side by side photo really shows the difference after SERVPRO has been called in for cleaning services
  • Vent covers and returns are removed and thoroughly cleaned to remove any build-up that has accumulated.

  • A highly-trained technician will attach a high-powered vacuum system to your air duct system. This will create a vacuum in your ducting and returns, and pulls the collected debris to our filtration system. Air is filtered through a HEPA filtration system, removing 99.97% of particles in the airstream.

  • Going to each vent, we use one of our tools to agitate and remove debris from each branch of the duct work. We select the tool we use based on your type of ducting. These can include compressed air or a whip, that uses “tentacles” to agitate years of debris.

  • While your system is still under vacuum pressure, we mist in an EPA registered antimicrobial agent into the duct work. This is the same agent we use during water damage or mold remediation losses. By using this, we help eliminate mold and bacteria.

  • Finally, duct sealer is applied to create a mold and mildew resistant barrier between living and non-living spaces.

If you have replacement filters on site, we will be more than happy to install them at no additional cost. Call 810-732-3298 for more information.

Why Sawyer Jewelers Chose SERVPRO of Northwest Genesee County

3/1/2019 (Permalink)

A lot of progress in just a few short weeks

Sawyer Jewelers located in the downtown Fenton area, had a water main break on the third floor of their building on the night of Thursday January 31st. The Fenton Fire Department was first on the scene after receiving a call from the stores security company. Right away they notified the owner of the store, Chip Beltinck who then contacted SERVPRO of Northwest Genesee County. 

When asked about his experience with SERVPRO, owner Chip Beltinck's response was.........

"SERVPRO showed up on the night of our disaster within minutes of the flood. Everyone was more than accommodating and showed up with more than ample equipment to get everything straightened out. Josh (the owner of SERVPRO of Northwest Genesee County) literally followed up every few hours to make sure I was happy with how everything was going. Josh was superb in communication, he answered every call and every question. He has gone out of his way to make extra trips on Sundays and well after business hours. I would use SERVPRO of Northwest Genesee County again as long as I could have the same reliable people to work with. Josh and his crew are what make the franchise special. I appreciate the professionalism and the care I was given."

Sawyer Jewelers is happy to announce they will be re-opening their doors this coming Monday, March 4th with a beautiful new look.

What is Causing that Smell in your Home?

2/21/2019 (Permalink)

Did you know that it doesn't take a disaster to call SERVPRO? We specialize in all areas of cleaning your home, even odor removal.

Musty and Moldy?

if you smell a moldy odor, chances are you probably have mold. You should look for water leaks and damp items to find the source. It may be as simple as needing better ventilation, especially in your basement or bathroom. If the problem is bigger than you can handle, we have you covered with highly trained mold remediation technicians.

Rotten Eggs?

Gas leaks or problems with your plumbing are usually the culprit. You should check to see if the smell is coming form your drains when you turn on the water. If so it may be as simple as needing a new P-trap on your floor drain or it could be much more complicated. SERVPRO can send out a technician who can find the source of the problem and correct it.

A gas leak is much more dangerous and you should call 911 right away.


If you have pets, chances are they will leave behind a smell once in a while. Especially if we forget to clean out the liter box. If you do not have pets and you still smell a sickly animal smell, chances are you have a dead animal or insect nest in your plumbing or duct system. Either way SERVPRO of Northwest Genesee County can help by identifying the problem and eliminating it.

If you have a smell in your home or business that you just cant shake, give SERVPRO of Northwest Genesee County a call today!


You can trust SERVPRO of Northwest Genesee County!

2/17/2019 (Permalink)

Here are a few of the many reasons why...

24-Hour Emergency Services

Faster to Any Size Disaster- Response time can make the difference between restoration and a complete loss. Our staff is ready and available for your call day or night and during all holidays. 

Detailed Estimates 

SERVPRO provides clear and detailed estimates so their is no unwanted surprises.

Trained Professionals

When you call, a trained, uniformed SERVPRO professional will arrive with the proper tools needed to help protect your home or business and answer any questions or concerns you have.


We understand how important your home or business is to you so we will be happy to provide several references to help you feel confident that SERVPRO is right for you.


SERVPRO vs Polar Vortex

2/9/2019 (Permalink)

SERVPRO workers inside Sawyer Jewelers in Fenton

On Thursday January 31st freezing temperatures and icy winds came through Genesee county with a vengeance, leaving several homes and businesses with broken pipes and water damage. The Corner Stone building in downtown Fenton was one of the many buildings affected. A water main break on the third floor caused water to disperse all the way down to two local businesses, Sawyer Jewelers and Salon 416. Local SERVPRO owner Josh Ingersol was onsite within minutes with a full crew who worked around the clock to dry out the affected areas and prevent further damage. Click here to read the complete article.

SERVPRO of Northwest Genesee County is a big part of our community and on call 24/7 for when the unthinkable happens.

We are available day or night at 810-732-3298