SERVPRO of Northwest Genesee County Employee Photos

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SERVPRO NW Genesee County Crew

Our outstanding SERVPRO NW Genesee County Team is always here to help. We have a tremendous team that is dedicated strictly to meeting the needs of our customers. We understand the stress that comes after a major loss, and each individual person on our team plays a pivotal role in ensuring each job looks "Like it never even happened." 

Josh Ingersoll

Owner
Josh has owned SERVPRO of Northwest Genesee County and SERVPRO of Fenton since March of 2017.  In that time he has grown the business exponentially, thanks to his keen business sense and work ethic.  In addition to multiple IICRC Certifications, he has worked his way up the SERVPRO ladder, starting as a Field Technician years ago.  If he's not in the office or on a job site, you can find him on the golf course or on the water in Fenton.

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Carolyn Carpenter

Office Manager

  • Carolyn has been with SERVPRO of Northwest Genesee County and SERVPRO of Fenton since 2007.

Woman standing in front of gray backdrop with lime green shirt on

Carrie Landon

Assistant Project Manager

  • Carrie joined the SERVPRO of Northwest Genesee County and SERVPRO of Fenton team back in 2018.
  • She excels in customer service - listening, helping, and supporting our community members in their time of need.
  • Carrie is actively involved in the communities SERVPRO serves. Engaging with our neighbors and showing her support for worthy causes such as Justice for Liley, Kiwanis, and Team Works.
  • In her free time, she loves spending time with her family, reading, gardening, swimming, and exploring nature.

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Lauren Goslee

Marketing Director

  • Lauren has been with the SERVPRO of Northwest Genesee County and SERVPRO of Fenton family since 2017.
  • She has an extensive background in restaurants, so her customer service is top-notch. You can take the girl out of hospitality, but you can't take the hospitality out of the girl!
  • What is Lauren not involved with?! She's heavily involved in the Flint and Genesee Chamber, Flint and Genesee Young Professionals, and the Flushing Area Chamber, just to name a few.
  •  She is a Flushing native and loves working in and supporting her community.
  • Lauren is a soccer fanatic, coaching both her girls teams and playing on an adult rec league as well.
  • Traveling is her JAM and she loves to camp with her family.

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Steve Trevino

Structure & Personal Property Project Manager

  • Steve joined the SERVPRO of Northwest Genesee County and SERVPRO of Fenton team in November 2022.
  • He recently transitioned into his new position from a Reconstruction Project Manager.
  • Prior to joining SERVPRO, Steve managed a basement finishing company in the Metro Detroit area and worked in construction for over 10 years.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include, Water Damage Restoration Technician (WRT) and Fire and Smoke Damage Restoration Technician (FSRT).
  • Steve enjoys spending his time off with his wife and kids, playing cornhole, and golf.

Troy Shannon

Senior Project Manager

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Chad Smith

General Manager

Joe Beyer

Project Manager

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Mark Hoffman

Field Technician
Mark is our Jack of All Trades, and you can find him doing anything from kitchen demolition to vehicle maintenance to EQ checks, and everything in between.

Betsy Lopez

Field Technician

Fernando Castro-Gonzales

Field Technician

Tom Jones

Field Technician
Tom is a very knowledgeable member of our production staff, and one of the hardest workers on our team.  He has only been with us a short while but brings years of construction experience to our team.  Outside of work, he is a partner at Tomahawk Reclaimed Lumber Company with our own Mark Hoffman, where they refinish raw edge wood into custom tables, benches, and more.

Ted Ingersoll

Office Morale

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Kiel Williams

Production Manager
The newest addition to our Production Management team, Kiel spent quite a few years as the manager of a large lawncare franchise before coming on board at SERVPRO.  He and his wife have two children, Tre and Nova

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Rex Mosier

Facilities Manager
Rex is SERVPRO's resident "Mr. Fix-It".  Whether it's keeping our fleet looking good and up to code, or organizing equipment and storage, or overseeing the warehouse and organization, Rex can do it all.

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